For Non Personalised orders we will ship your order within 24 hours Mon to Fri.
This excludes orders for personalised good which currently take between 5 to 7 working days to ship. Just add 7 business days to your order date and it will ship on or before that date. Once Shipped you will receive a tracking number by email. Delivery is usually next day.
€5.50 delivery for all orders under €75 in ROI
If you are sending a gift directly please note this in the order notes and we will ensure not to put the receipt in and we can include a gift note from you. Just detail this in the order notes and we take it from there
ONLINE SERVICE OPERATING AS NORMAL
We are open for Click and Collect! Once your order is ready we will email you, click and collect hours are Mon to Fri 9.30 to 4.30pm
Our Address for returns
Unit 135 Ashbourne Industrial Estate, Ashbourne, Meath A84PC84 Ireland.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.) We cannot accept returns on personalised goods unless it is our error.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund sooner. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.